Tag Archives: marketing

How to Lose a Customer in 5 Ways

John Jantsch (Duct Tape Marketing)
Getting a customer is hard work. Keeping them, or more importantly turning them into repeat and refer customers, requires an equal amount of strategic thinking and tactical action, but it’s where the real business building momentum is generated.
It’s important that you understand what makes a customer logically and emotionally thrilled and [...]

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